SHIPPING, REFUND AND RETURNS

 

 

Last updated: September 24th, 2023

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Thank you for shopping at Bathus and/or Pari Permanent Cosmetics LLC.

 

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on Shipping and Returns.

 

The following terms are applicable for any products that You purchased with Us.

 

INTERPRETATION AND DEFINITIONS

 

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions For the purposes of this Return and Refund Policy:

 

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to 

 

Pari Permanent Cosmetics LLC

Bradlee Office Building

3543 W Braddock Road Suite C8

Alexandria VA 22302

 

Goods refer to the items offered for sale on the Service.

 

Orders mean a request by You to purchase Goods from Us.

 

Service refers to the Website.

 

Website refers to Bathus, accessible from https://www.bathus.co/

 

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‐mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

SHIPPING PROCESS AND TIMES

Domestic Shipping Policy Shipment processing time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone

 

SHIPPING COSTS

Our Shipping rates & delivery estimates for your order will be calculated and displayed at checkout.

 

CUSTOMS, DUTIES AND TAXES

Pari Permanent Cosmetics LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages: Pari Permanent Cosmetics LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy 

We currently do not ship outside the U.S.

 

YOUR ORDER CANCELLATION RIGHTS

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

 

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

 

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

 

By email: ask@bathus.co

 

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

 

FAILED DELIVERIES

If your order arrives as arranged but we’re unable to deliver because there’s nobody home, there’s inadequate help available, the goods are refused, or the order is cancelled whilst in transit (goods are in transit 24 hours before the chosen delivery date) you will be liable for any additional costs  incurred for the goods being returned.

 

CONDITIONS FOR RETURNS

In order for the Goods to be eligible for a return, please make sure that:

 

The Goods were purchased in the last 14 days

The Goods are in the original packaging

The Goods are returned in the same unused unopened condition you received them in.

 

The following Goods cannot be returned:

 

The supply of Goods made to Your specifications or clearly personalized.

The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

 

RETURNING GOODS

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:

 

Pari Permanent Cosmetics LLC

Bradlee Office Building

3543 W Braddock Road Suite C8

Alexandria VA 22302

 

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

 

YOUR RESPONSIBILITIES WHEN RETURNING YOUR ORDER

 

You are responsible for arranging courier transport and for the safe return of goods (making sure they are well protected). Please remember, in all situations where there is no manufacturing fault, you are responsible for returning the goods to us, at your expense, in complete, unused, and in “as new” condition and within 30 days of purchase.

 

PRODUCTS THAT CANNOT BE RETURNED

Unfortunately, we cannot accept returns for used products, which have been opened.

 

GIFTS

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

 

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

 

CONTACT US

If you have any questions about our Returns and Refunds Policy, please contact us:

 

E-mail: ask@bathus.co